Subject: Loan Servicing Inquiry – Request for Assistance
I hope this letter finds you well. I am writing to address an issue related to my loan servicing with Newrez MyLoanCare and seek your assistance in resolving it. I have outlined the details of the matter below for your reference.
I. Personal Information:
Name: [Your Full Name]
Loan Account Number: [Your Loan Account Number]
Property Address: [Your Property Address]
Contact Number: [Your Contact Number]
Email Address: [Your Email Address]
II. Issue Description:
Please provide a clear and concise description of the issue you are experiencing with your loan servicing. Include any relevant dates, incidents, or interactions you have had with Newrez MyLoanCare regarding the matter. Be sure to explain the impact this issue has had on your loan account or your overall financial situation.
III. Attempts to Resolve the Issue:
Outline the steps you have already taken to address the issue. Include any communication you have had with Newrez MyLoanCare, whether it be phone calls, emails, or written correspondence. Provide the dates and details of these interactions, as well as the names of any representatives you have spoken to.
IV. Supporting Documents:
Attach any supporting documents that are relevant to your issue. These may include:
1. Copies of correspondence (letters, emails, etc.) exchanged with Newrez MyLoanCare
2. Account statements or records that illustrate the issue
3. Any documentation related to the specific problem or concern
4. Any additional documents requested by Newrez MyLoanCare
V. Desired Resolution:
Clearly state the outcome you are seeking from Newrez MyLoanCare. This could include a specific action you would like them to take to address the issue or a desired resolution to the problem. Be reasonable in your request and express your willingness to cooperate to reach a mutually beneficial resolution.
VI. Conclusion:
In conclusion, I kindly request your prompt attention and assistance in resolving the issue outlined above. I believe that with your expertise and guidance, we can find a satisfactory resolution. I would appreciate it if you could acknowledge receipt of this letter and provide me with a timeline for addressing the matter.
Thank you for your attention to this matter. I look forward to hearing from you soon. Should you require any additional information or documentation, please do not hesitate to contact me at [Your Contact Number] or [Your Email Address].